Support Hero Case Study

//Support Hero Case Study
Support Hero Case Study 2017-09-26T11:17:12-04:00

Project Description

Support Hero helps your customers just like you would, using your brand voice, support materials, and even your own platforms. Support Hero provides unique insights, bug reports, call analytics: which includes 24/7 product support. Support Hero utilizes bullet proof security, and data encryption (documents in transit and at rest), to ensure secure dissemination.

Support Hero BENEFITS:

  • Support Hero works with all existing systems, including Freshdesk, Zendesk, Intercom, Salesforce.
  • Support Hero supports most E-commerce platforms: Magento, Shopify, Opencart, Bigcommerce.

We focused on creating strong optimized campaigns and increasing the number of Support Hero conversions. In the project’s boundaries, we created a new Google Adwords account and we did the setup of Google Tag Manager & Google Analytics. We also performed search terms analysis and semantic kernel expansion. We worked on macro and micro conversions adjustment for conversion tracking.
Company: Support Hero

Support Hero Case Study
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